Welcome to SovietSerials. These Terms and Conditions (“Terms”) govern your use of our Soviet medal research service (the “Service”). By accessing or using our website and services, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Service Description

We provide a research service for individuals who own Soviet medals and wish to obtain historical information about their origin, recipient, and related details. Our research is based on available archives and historical records.

2. Eligibility

To use our Service, you must be at least 18 years old or have the consent of a legal guardian. By using our Service, you represent that you meet these eligibility requirements.

3. Service Process

  • Customers provide the serial number of a Soviet medal.

  • We conduct research based on accessible historical records.

  • Results may include recipient names, dates of award, award reasons, and additional historical details, subject to record availability.

  • We may provide translations of Soviet-era award documents upon request.

4. Fees and Payments

  • Our research service requires payment upfront.

  • Pricing varies based on the depth of research requested.

  • Payments are processed securely through our payment gateway.

  • All payments are final, except as stated in our refund policy (see Section 6).

5. Delivery of Research Results

  • Research results are typically delivered within [timeframe] via email or another agreed-upon method.

  • The time required for research may vary depending on record availability.

  • If we are unable to locate relevant records, we will notify you promptly.

6. Refund Policy

  • If we cannot find any relevant historical records for a medal, we may offer a full refund or alternative solutions at our discretion.

  • Refunds are not available for completed research where records have been found and delivered.

7. Accuracy and Limitations

  • Our research is conducted based on the best available historical sources.

  • We do not guarantee the accuracy or completeness of the information obtained.

  • Some records may be lost, incomplete, or unavailable due to historical circumstances.

8. Customer Responsibilities

  • Customers must provide accurate and complete information about their medals to facilitate research.

  • Customers must not submit fraudulent or misleading requests.

  • Customers may not use our research results for unlawful purposes.

9. Intellectual Property

  • Research reports and translations provided by us are for personal use only.

  • You may not reproduce, distribute, or sell our research findings without permission.

10. Privacy Policy

  • We respect your privacy and handle personal data according to our Privacy Policy.

  • Information you provide will be used solely for research purposes and will not be shared with third parties without consent.

  • We retain the information we discover through our research and may use photographs provided or obtained during the research process for our own purposes, including documentation and promotional use.

  • We respect your privacy and handle personal data according to our Privacy Policy.

  • Information you provide will be used solely for research purposes and will not be shared with third parties without consent.

11. Limitation of Liability

  • We are not liable for any losses, damages, or claims arising from the use of our research results.

  • We do not assume responsibility for errors, omissions, or inaccuracies in historical records.

12. Changes to These Terms

  • We may update these Terms from time to time. Any changes will be posted on our website with the updated date.

  • Continued use of our Service after changes means you accept the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws. Any disputes shall be resolved in the courts.

14. Contact Information

If you have any questions about these Terms, please contact us.

By using our Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.