Privacy Policy

At SovietSerials, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and Soviet medal research services.

1. Information We Collect

When you use our services, we may collect the following types of information:

  • Personal Information: Name, email address, and payment details required to process your order.
  • Medal Information: Medal serial numbers, photographs, and other details you provide for research purposes.
  • Communication Data: Any correspondence you send to us, including inquiries, requests, and feedback.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your research orders.
  • To communicate with you regarding your order status, questions, or customer support requests.
  • To conduct historical research based on the medal information you provide.
  • To improve our services and website experience.
  • To comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

  • With payment processors to securely process transactions.
  • With service providers assisting us in research (under confidentiality agreements).
  • To comply with legal requirements, law enforcement requests, or to protect our rights.

4. Data Retention

We retain your personal information and research data for as long as necessary to fulfill your order, maintain records, and comply with legal obligations. You may request deletion of your personal information at any time by contacting us.

5. Security Measures

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Use of Research Data & Photographs

We may retain the historical information we discover during our research. Additionally, any photographs you provide or we obtain may be used for documentation, educational purposes, or promotional content on our website or marketing materials, unless you explicitly request otherwise.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data (subject to legal or operational obligations).
  • Withdraw consent for the use of your data at any time.

To exercise these rights, please contact us at: service@sovietserials.com.

8. Cookies & Tracking

Our website may use cookies or similar tracking technologies to improve your browsing experience. You can adjust your browser settings to refuse cookies if preferred.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Continued use of our services indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: service@sovietserials.com

By using our website and services, you consent to the terms outlined in this Privacy Policy.