Buying, Delivery and Refunds

Have questions? Our FAQ section covers everything you need to know about our Soviet medal record search service. Learn how to find recipient details, understand award histories, and get translations of Soviet-era documents. If you don’t see your question answered, feel free to reach out—we’re here to help uncover the stories behind the medals!

Online purchases are made easy and secure with a selection of payment options, including credit card (Visa, MasterCard and American Express), MasterPass, Visa Checkout, Amex Express Checkout, PayPal or Gift Card.
After you place an order with us, you'll receive an order confirmation email with the details of your order, followed by a invoice for proof of your purchase. If you have any queries regarding your purchase, please Contact Us.
Most of the time within 5 working days, but it could take up to 10 working days. All records will be photos sent to you by email
We can search for most soviet era ordres and medals with a serial number, which includes: Hero of the Soviet Union Hero of Socialist Labour Order of Lenin Order of the Red Banner Order of the Red Star Order of the Patriotic War (2 classes) Order of Alexander Nevsky Order of Suvorov (3 classes) Order Of Kutuzov (2 classes) Order of Bogdan Khmelnitsky (3 classes) Order of Glory (3 classes) Order of Ushakov (2 classes) Order of Nakhimov (2 classes) Order "For Service to the Homeland in the Armed Forces of the USSR" (3 classes) Order of the October Revolution Order of Friendship of Peoples Order of the Red Banner of Labour Order of the Badge of Honour Order of Labour Glory (3 classes) Medal "For Courage" Medal "For Battle Merit" Medal of Ushakov Medal of Nakhimov
Award Record Card (ARC), Citation(s), Service or Personnel files and often the photo from the Service records
Regardless of whether it is a digital record or a hand-written scan copy, we can translate it for you for an additional charge. You also have the option to choose a language other than English.
In some cases, it does happen that we could not find any information of the medal owner. In that case, we will provide 100% refund of the fee.
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