Shipping & Delivery Policy

At SovietSerials, all our products are digital research reports and documents, delivered electronically via email. We do not offer physical products or shipping services.

Delivery Method

All completed research reports, translations, and historical documents are delivered to the email address provided at checkout. No physical delivery or shipping fees apply.

Delivery Timeframe

After successful payment and receipt of all necessary details (such as medal serial numbers and recipient information), you can expect to receive your completed order within:

  • Standard Orders: [5 business days]
  • Large or Complex Orders: Up to [10 business days] (we will notify you in advance if additional time is required)

If we require further clarification or additional details to proceed with your research, we will contact you via email, which may extend the delivery timeframe.

Delivery Confirmation

Once your digital product has been sent, you will receive a confirmation email containing the completed files. Please ensure you check your inbox and spam/junk folder.

Incorrect Email Address

It is the customer’s responsibility to provide a valid and accurate email address at the time of order. If you have submitted an incorrect email address, please contact us immediately at:

Email: service@sovietserials.com

We are not responsible for delivery delays due to incorrect or invalid email addresses.

Non-Delivery Issues

If you have not received your order within the expected timeframe, please:

We will promptly investigate and resend your digital product if necessary.

By placing an order with SovietSerials, you acknowledge and accept the terms of this Shipping & Delivery Policy.